Refund policy
- If you are not completely satisfied with your purchase then please notify us within 7 days of when the order is received. Simply email us: welcome@kevafeliro.com
- For return orders then shipping fees will be the responsibility of the customer. A 30€ return shipping fee will be deducted from your refund
- Some items are not eligible for return, such as custom-made orders, resized rings, and scratched or worn items. The jewelry should be returned in their original packaging and unworn
- We reserve the right to reject any returned items that do not meet the above requirements. If your return is rejected, you will be notified via email
- The refund can take 30 days after receiving the package
- Please note that we will not refund taxes, duties, and/or any additional charges that may occur for orders outside of the European Union